Payment Policy

At Print Masterly (https://printmasterly.com), we aim to provide a secure, transparent, and convenient payment process for all of our customers. This Payment Policy outlines the accepted payment methods, billing process, and security measures we follow. By placing an order with us, you agree to the terms described below.

1. About Print Masterly

Founded on May 14, 2019, Print Masterly specializes in premium Leather Pen Cases and Leather Watch Boxes. We are committed to offering high-quality products with reliable customer service and secure payment solutions.

2. Accepted Payment Methods

We accept a wide range of trusted payment options for your convenience:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover
  • Digital Wallets & Payment Platforms: Shop Pay, Apple Pay, Google Pay, Amazon Pay
  • PayPal Services: PayPal Wallet and PayPal

All available payment methods are displayed on our checkout page for easy selection.

3. Payment Processing

  • All payments must be completed at checkout before your order is processed.
  • Your payment method will be charged at the time of purchase.
  • Transactions are processed in U.S. dollars (USD) unless otherwise specified.
  • Orders placed before 5:00 PM EST are processed the same business day. Orders placed after this time will be processed on the next business day.

4. Payment Security

We value your trust and prioritize the security of your personal and financial information.

  • All transactions on Print Masterly are encrypted using Secure Socket Layer (SSL) technology.
  • We do not store full credit card details on our servers.
  • Payments are processed through reputable third-party gateways that meet PCI-DSS (Payment Card Industry Data Security Standard) compliance.

5. Order Confirmation

Once your payment has been successfully processed:

  • You will receive an order confirmation email with details of your purchase.
  • If there is any issue with your payment, you will be notified immediately via email.

6. Refunds & Returns

Our refund and return policy applies to all purchases:

  • Returns are accepted within 30 days of delivery for both defective and non-defective products.
  • Customized or personalized items are non-refundable and non-returnable, unless damaged, defective, or not as described.
  • Refunds are processed within 5 business days after we receive your returned item.
  • Refunds are issued to the original payment method used at checkout.

For details, please review our Returns & Exchanges Policy.

7. Failed or Declined Payments

If a payment is declined:

  • The order will not be processed.
  • Customers are encouraged to verify their payment details or try an alternative payment method.
  • If issues persist, please contact our support team at support@printmasterly.com.

8. Fraud Prevention

Print Masterly reserves the right to cancel or hold any order that appears suspicious or is flagged for fraudulent activity. Customers may be contacted to provide additional verification before the order is fulfilled.

9. Contact Us

For questions about billing or payments, please contact us:

At Print Masterly, our goal is to make every purchase smooth, secure, and reliable. Thank you for choosing us for your Leather Pen Cases and Leather Watch Boxes.